Privacy Policy

Last Updated: September 15, 2026

USA2PK respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you use our website or services, why we collect it, how it may be used and the choices available to you.

By using the USA2PK website or submitting information through our forms, WhatsApp or other communication channels, you acknowledge this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone or WhatsApp number
• Delivery information
• Product links and product details
• Product preferences, quantities and variants
• Quote and order information
• Company and business information for corporate enquiries
• Messages, enquiries and support communications
• Information necessary to process an approved order

We only request information reasonably required to respond to your enquiry or provide our services.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring pages
• Approximate visit date and time
• Website interaction and performance data

This information may be used to maintain, secure and improve the website.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries
• Review product links and quote requests
• Prepare quotations
• Process approved orders
• Purchase approved products on your behalf
• Arrange shipping and delivery
• Provide order status and customer support
• Process corporate import enquiries
• Communicate important information about your order
• Improve our website and services
• Detect or prevent misuse, fraud or security issues
• Meet applicable legal or regulatory requirements

4. Quotations, Orders & Payments

Information submitted through our quote forms may be used to review product availability, calculate applicable costs and prepare a quotation.

Submitting a quote request does not create or confirm an order.

An order proceeds only after the applicable quotation has been approved and the required advance payment has been received and confirmed.

Payment-related information may be processed through the payment or banking methods communicated by USA2PK. We do not claim to accept payment methods that are not currently offered by USA2PK.

5. Product Links & US Retailers

When you submit a product link, USA2PK may use that information to review the product on the relevant US retailer or supplier website.

Where an order is approved, necessary order information may be used to purchase the approved product and manage the associated import and delivery process.

Third-party US retailers operate under their own privacy policies and terms.

6. Corporate Enquiries

If you submit a corporate import enquiry, we may collect information such as:

• Company name
• Contact person
• Business email
• Phone or WhatsApp number
• Product links or product list
• Quantities
• Delivery destination
• Required date
• Additional requirements

We use this information to review the enquiry and communicate with you regarding the requested corporate import service.

7. Cookies

USA2PK may use cookies and similar technologies to support website functionality, remember preferences, understand website usage and improve performance.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.

8. Analytics

We may use website analytics services to understand how visitors interact with USA2PK.

Analytics information may include general traffic, device, browser, page-view and interaction data.

Where third-party analytics tools are used, their handling of information is also governed by their respective privacy policies.

9. How We Share Information

USA2PK does not sell your personal information.

We may share information only where reasonably necessary to provide our services, including with relevant:

• US retailers or suppliers
• Shipping and logistics providers
• Customs or clearance service providers
• Local delivery providers
• Website or technical service providers
• Payment or banking service providers, where applicable
• Government or regulatory authorities where legally required

Only information reasonably necessary for the relevant purpose should be shared.

10. WhatsApp & Third-Party Communication Services

If you contact USA2PK through WhatsApp or another third-party communication platform, information you send may also be processed by that platform according to its own privacy practices.

Customers should avoid sending unnecessary sensitive information through communication channels.

11. Data Security

USA2PK takes reasonable administrative and technical measures to help protect information against unauthorized access, misuse, loss or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to enquiries
• Process and maintain order records
• Provide customer support
• Maintain business and transaction records
• Resolve disputes
• Meet legal, accounting or regulatory obligations

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

13. Third-Party Websites

The USA2PK website may contain links to third-party websites, including US retailers, social media platforms or other external services.

USA2PK does not control the privacy practices, security or content of third-party websites.

You should review the privacy policy of any third-party website you visit.

14. Marketing Communications

Where applicable, USA2PK may use contact information provided by you to send relevant service or promotional communications.

You may request to stop receiving promotional communications at any time.

Order-related, quotation-related or essential service communications may still be sent where necessary.

15. Your Choices & Rights

Depending on applicable law and the circumstances, you may contact USA2PK to request:

• Access to certain personal information we hold about you
• Correction of inaccurate information
• Deletion of information where appropriate
• Withdrawal from promotional communications

Some information may need to be retained for legitimate business, transaction, legal or regulatory purposes.

16. Children’s Privacy

USA2PK’s services are intended for customers who can legally enter into transactions or who are acting with the involvement of an authorized adult.

We do not knowingly seek to collect personal information from children for the purpose of independently placing orders.

17. International Data Processing

Because USA2PK facilitates purchases and shipping involving the United States and Pakistan, certain information may need to be processed or shared across borders where reasonably necessary to complete an approved order.

We limit such use to information required for the relevant service.

18. Customer Responsibility

You are responsible for ensuring that information submitted to USA2PK is accurate and that you have the authority to provide any information submitted on behalf of another person or business.

Please do not submit unnecessary confidential or sensitive information through website forms.

19. Changes to This Privacy Policy

USA2PK may update this Privacy Policy when our website, services, operational requirements or applicable requirements change.

The latest version will be published on this page with an updated Last Updated date.

20. Contact Us

If you have a question about this Privacy Policy or how your information is handled, contact:

Email: info@usa2pk.com
WhatsApp: +92 300 0354354